Order and Delivery

Delivery

Delivery is free at Eefje Elise™ and will always be free. Many of our products are lovingly custom made especially for you, this is a precise process, which is why shipping takes a little longer than you are probably used to.

Custom made products: 14-25 working days

Not custom made: Average 5-14 working days.

If you want to change anything about your order, please let us know within 48 hours. After this, we unfortunately can no longer make changes.

 

Delay

We do everything we can to deliver your order to you as soon as possible. Of course, it can sometimes happen that an order is delayed. Is the delay longer than a week? Please contact us.

Please note: Shipping times are estimates only and not guaranteed. Shipping times are given in business days, so this does not include weekends. We do everything we can to get our packages to our customers as quickly as possible, but please keep in mind that in some cases packages may be delayed.

Origin

We would like to communicate openly with you about the origin of our beautiful products. Our jewelry is manufactured outside Europe, where craftsmanship and expertise in jewelry making are cherished.

This approach allows us to not only guarantee excellent quality, but also to offer our products at a more affordable price than many competitors.

We work closely with trusted partners to ensure your order is delivered safely to you. This approach allows us to offer you trendy and affordable jewelry. Once all the creative steps are completed, our beautiful items are crafted with care and expertise in China, from where they are shipped directly to you.

We fully support the quality of our products and are convinced that you will enjoy the durability and beautiful details, if you think differently after receiving your order and do not agree, you will simply get your money back.

As a conscious step to offset our ecological footprint, we plant a tree for every order. In this way, we contribute to the restoration of the environment and try to neutralize the emissions from long-distance transport to some extent.

Thank you for your understanding and trust in us. We hope our jewelry complements your style and personality in a beautiful way.