Privacy Policy

Privacy Policy Eefje Elise ™

This page was last modified on 24-5-2018

Use of our services

When you sign up for one of our services, we ask you to provide personal information. This information is used to perform the service. The information is stored on Eefje Elise ™ 's own secure servers or those of a third party. We will not combine this information with other personal information that we have.

When you use our Services, we may collect the following information:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type
  • Bank account number

Grounds for processing

We generally process your personal data for the following purposes:

  • Processing your payment
  • Shipping our products
  • Sending our newsletter
  • To be able to call or email you if this is necessary to carry out our services
  • To inform you about changes to our services and products
  • Eefje Elise ™ analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
  • Eefje Elise ™ also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Communication

When you send us e-mail or other messages, we may retain those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on Eefje Elise ™ 's own secure servers or those of a third party. We will not combine this data with other personal data that we have.

Cookies

We collect data for research purposes to gain a better understanding of our customers so that we can tailor our services accordingly.

This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to Eefje Elise ™ ’s own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your prior consent.

Third parties

The information is not shared with third parties with the exception of web applications that we use for our webshop. This includes the WebwinkelKeur assessment system. This data will only be used for the purpose of the application in question and will not be distributed further. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.

Logistics and Shipping

When placing orders through our site, we will ensure that your package will be delivered. We work together with Fulfillmen to carry out our deliveries. In order to use these services, it is necessary that we share your name, address and place of residence with Fulfillmen. Fulfillmen uses this information only for the purpose of executing the agreement. If Fulfillmen uses subcontractors, Fulfillmen will also make your information available to these parties.

Sales channels

All items on our platform are offered by external sellers (see product pages). If you place an order via our platform, Eefje Elise shares your order and personal data with these external sellers. This data is only used to ensure that your order can be processed. Eefje Elise, Fulfillmen and the external sellers treat your data confidentially and have taken appropriate measures to protect your data.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data

We offer all visitors the opportunity to view, change, or delete all personal information that has been provided to us at that time.

Adjust/unsubscribe from newsletter service

At the bottom of each mailing you will find the option to adjust your details or to unsubscribe.

Adjust/unsubscribe from communications

If you want to adjust your data or have yourself removed from our files, you can contact us. See contact details below.

Disable cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function correctly if cookies are disabled in your browser.

Klarna

In order to offer you Klarna's payment methods, we may transfer your personal data in the form of contact and order information to Klarna during checkout so that Klarna can assess your eligibility for their payment methods and tailor those payment methods to you. Your transferred personal data will be processed in accordance with Klarna's own privacy notice.

SMS messages

By subscribing to Eefje Elise text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you signed up, and that the messages may be sent using an automatic telephone dialing system or other technology. The frequency of messages is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or STOP to opt out and HELP for customer support. You may receive an additional text message confirming your decision to opt out. You understand and agree that attempting to opt out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you SMS notifications (for your order, including checkout abandonment reminders), SMS marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of the items you place in your shopping cart, including when you have abandoned the checkout process. This information is used to determine when to send shopping cart reminders via SMS.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us:

Eefje Elise ™

info@eefjeelise.nl